Brenda's baked goods are made with organic ingredients and are created on a first come, first served basis around her work schedule. Please understand she works a full-time job and will do her very best to meet your needs. In the event you need to cancel your order, your payment can be used towards a future order. If the cancellation is on her end, you will receive a full refund. As a California Cottage Law Baker, all items are baked in her home. Brenda's kitchen is not gluten, nut, or dairy free. Unfortunately, we are unable to ship product. FREE delivery in Ramona!